TORONTO & BARCELONA, Spain--(BUSINESS WIRE)--ServiceNow World Forum & Five9 CX Summit—ServiceNow (NYSE: NOW), the AI platform for business transformation, and Five9 (NASDAQ: FIVN), provider of the ...

Integrated solution to reduce operational costs, increase agent efficiency, and improve customer satisfaction "Combining the most valuable features into a unified interface can transform the way we ...

ServiceNow has introduced AI Agent Orchestrator and AI Agent Studio, a pair of agentic artificial intelligence innovations on the ServiceNow Platform that act as the AI agent control tower—one central ...

Why Sierra, Cursor, Coactive, Lovable, and ServiceNow are among Fast Company’s Most Innovative Companies of 2026. Three years ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced the Yokohama platform release, unleashing new AI agents across CRM, HR, IT, ...

With respect to the Genesys-ServiceNow joint offering, a Genesys AI agent can receive an interaction (voice, chat, etc.) and autonomously work to understand the intent of what the customer is trying ...

Indeed, in September 2024, ServiceNow initiated its AI agent foray with the Xanadu platform. Two days later, Salesforce announced its agentic AI platform, Agentforce (replacing Einstein). Since then, ...

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now ServiceNow believes that more areas within ...

AI Control Tower will enable enterprises to govern, manage, and secure AI agents, models, and workflows from one unified platform. ServiceNow unveiled a centralized command center the company says ...

ServiceNow Inc. today unveiled new artificial intelligence-powered agents for its Security and Risk suite as part of a broader effort to accelerate autonomous enterprise defense. The new capabilities, ...

3CLogic Unveils Groundbreaking Integration with ServiceNow to Transform Voice-Driven Self-Service, Enhancing Employee and Customer Experience, Boosting Efficiency, and Reducing Operational Costs ...

ServiceNow’s planned $1 billion acquisition of Veza aims to unify identity governance with workflow automation to control AI agents at scale. ServiceNow has announced its intent to acquire Veza, an ...