Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More In 1990, Jakob Nielsen developed 10 usability heuristics for evaluating ...

Creating a chatbot is no walk in the park. While it’s true that now anyone can craft a good enough bot, it’s still easy to mess up a conversational UX. As for any creative enterprise, in bot design, ...

Almost every application out there is undergoing a transformation to include conversational interfaces, regardless of the domain. I even started noticing news outlets using bot interfaces.