There’s little question for most companies whether they will use cloud-based CRM solutions. Even before the pandemic made on-premises installations of CRM or other software much more challenging, ...

Integrow Inc., a leading agentic platform of integrated enterprise resource planning (ERP) and customer relationship ...

Will Dynamics 365 replace Dynamics CRM Online and the cloud versions of Dynamics NAV, GP and AX? If so, when will these current cloud services go away?Microsoft is combining its current CRM and ERP ...

AgencyBloc, the #1 Recommended Insurance Industry Growth Platform, announced today that it has been named Cloud CRM Solution of the Year by The Cloud Awards. The recognition honors the company's AMS+ ...

Is your organization best suited for cloud or on-premise CRM? Guest contributor Kate Webster lists some of the issues you need to consider before making a decision. Cloud based CRM systems seem to ...

Nethaji Kapavarapu is Sr. Tech Architect at Kyra Solutions with expertise in cloud CRM, AI platforms and government digital transformation. Public sector organizations are under growing pressure to ...

IBM has made an acquisition to help grow its business in cloud services for government and other public sector organizations — cloud services being of the areas that IBM hopes will offset declines in ...

No matter how hard you work, you can’t succeed in the small-business world if you don’t put your customers first. But making the most of customer relationships isn’t easy. Keeping your clientele ...

RESTON, Va.--(BUSINESS WIRE)--Ellucian, the leading provider of software and services built to power higher education, today announced that Missouri State University Foundation has selected Ellucian ...

Another day, another push at the cloud computing envelop for Salesforce.com. The San Francisco-based company just announced plans to acquire Model Metrics, a mobile and social cloud consulting ...

It is becoming increasingly difficult to function in the modern digital economy without some form of automated customer management. Not only has ecommerce turned even the smallest business into a ...

For the past few years, Microsoft's Dynamics CRM and ERP business has been in dotted-line no-man's land, organizationally. When Microsoft unveiled its "One Microsoft" reorg in 2013, the Dynamics ...