A security model is aligned with user interaction An agile and secure CRM model brings security specialists into the process early on, using their expertise to shape the architecture process, ...

A long-awaited update to Microsoft's customer relationship management software, which will for the first time include subscription-style pricing, will debut next month, the company said. Microsoft CRM ...

A new report, released today, suggests using a customer service management system, or CRM, can help historically Black colleges and universities better serve students. The majority of companies with ...