全球CRM市场在2026年迎来结构性调整，市场规模突破800亿美元大关的背后，是企业服务逻辑的根本性转变。Gartner最新数据显示，78%的头部企业已将AI能力纳入CRM选型的核心标准，这种转变源于客户行为模式的深层进化——现代消费者期待的是"预见 ...

据Gartner ...

Rocket CRM has announced developments in its marketing automation capabilities, reflecting broader trends in how organizations coordinate communication workflows, manage engagement processes, and ...

Workbooks CRM is an impressive all-in-one solution that combines robust functionality with ease of use and affordability. Its ...

Luxury Presence’s new artificial intelligence–driven Presence CRM platform is scheduled to roll out in February.

Salesforce, Inc. (NYSE:CRM) is one of the Must-Watch AI Stocks on Wall Street. On January 12, Goldman Sachs analyst Gabriela ...

With AI-powered features in WhatsApp4Dynamics, we’re enabling businesses to move beyond routine replies and towards ...

A CRM report is an analytics tool built into a customer relationship management (CRM) system that provides users with data and insights into their customers, activities, sales, and performance. It ...