As artificial intelligence transforms retail, small business owners are emphasizing the irreplaceable value of in-person shopping experiences while big retailers invest heavily in chatbot technology.

Grok, the artificially intelligent chatbot built into the social media platform X, is among the “worst” AI chatbots available ...

In A Nutshell Half of older teens have used AI chatbot apps, with adoption happening mostly in the past two years since ...

CLEVELAND, Ohio — More than 40 million people a day turn to ChatGPT for health information, according to a recent analysis, even as artificial intelligence chatbots used for healthcare top the ...

This is today's edition of The Download, our weekday newsletter that provides a daily dose of what's going on in the world of ...

The chatbot era has ended. For two years, we’ve interacted with digital assistants that summarize emails and suggest recipes, but the National Institute ...

As children turn to AI chatbots for answers, advice, and companionship, questions emerge about their safety, privacy, and emotional development.

Police are to use AI chatbots to answer calls from potential crime victims as part of an expansion in the use of technology.

AI chatbots were sold as tireless helpers and on-demand companions. Now psychiatrists are warning that for a vulnerable slice ...

The story of technology is the story of continual disruption and displacement. New systems and processes send some skills into obsolescence, opening the way for new skills and workflows. Generative AI ...

Misuse AI chatbots tops list of 2026 health hazards, warns ECRI, highlighting risks from unregulated, inaccurate chatbot guidance in healthcare.