Cisco Systems has been a collaboration juggernaut over the last two years with its popular Webex platform that’s risen to the top as one of the leading videoconferencing and collaboration solutions ...

CRNtv chats with Cisco’s Lorrissa Horton about the latest ways the company is delivering collaboration tools to meet the needs of the workplace. Cisco’s collaboration tools have come into the ...

Cisco Systems Inc. is upgrading Webex with new artificial intelligence features designed to make customer service teams more productive. The company debuted the update today at the Enterprise Connect ...

Cisco Systems Inc. is enhancing its Webex contact center and videoconferencing platform with expanded artificial intelligence capabilities that are designed to boost productivity for workers, no ...

At Enterprise Connect 2023, Cisco introduced several artificial intelligence (AI)-powered Webex capabilities designed specifically for hybrid work. Chief among them are smart lighting and smart ...

Forbes contributors publish independent expert analyses and insights. I write about disruptive companies, technologies and usage models. For the first time in three years, Cisco Live!, Cisco's annual ...

At this year’s Enterprise Connect, Cisco rolled out new AI agents for Webex designed to improve customer service experiences. Cisco is adding new features to its Webex collaboration tool as it expands ...

At its WebexOne event in Florida today, Cisco is presenting a range of AI enabled agents and products, to be available Q2 next year, including AI-generated scripts from your PowerPoint deck, and a ...

Cisco unveils Webex AI Agent to enhance customer experience and introduces new AI-powered solutions for productivity. Webex AI Assistant updates streamline workflows, with new features like suggested ...

Apple and Cisco have partnered to help enhance hybrid work on the Mac, with Cisco Webex adding support for Continuity Camera and mobile sharing features. Webex is gaining a new feature called Mobile ...