ANN ARBOR, Mich.--(BUSINESS WIRE)--ForeSee, the leader in Voice of Customer (VOC) solutions, today announced the results of its Digital Experience Index (DXI) for Q3 2018. The DXI chronicles the ...

Windows Vista has some complicated system requirements, especially when it comes to memory and graphics card performance. In an attempt to try to simplify things for user and buyers, Microsoft has ...

When brand experience and customer experience are improved together, firms can achieve up to 3.5x revenue growth and drive higher customer retention and loyalty Forrester’s new Brand Experience Index ...

NASHVILLE, Tenn. & CAMBRIDGE, Mass.--(BUSINESS WIRE)--According to Forrester’s (Nasdaq: FORR) Brand Experience Index (BX Index™), both customers and noncustomers are more likely to purchase from, ...

NASHVILLE, Tenn., & CAMBRIDGE, Mass.--(BUSINESS WIRE)-- According to Forrester’s (Nasdaq: FORR) US Customer Experience Index (CX Index™) rankings, CX quality among brands in the US sits at an all-time ...

CAMBRIDGE, Mass., June 15, 2020 /PRNewswire/ -- According to Forrester's US 2020 Customer Experience Index (CX Index™) rankings, 27% of brands improved their CX Index scores over the past year, a ...

The Windows Experience Index benchmark tool is harder to find in Windows 8.1, but is still available if you know where to look. Ed Rhee Ed Rhee, a freelance writer based in the San Francisco Bay Area, ...

Microsoft has lifted the veil on some of the changes made to the Windows Experience Index system in Windows 7. The Windows Experience Index (also known as WEI) is a suite of system tests that give the ...

Momentum is building for CX, but will it continue? Get a sneak peek of Forrester's 2019 CX Index results and what is driving the current state of CX. Small Gains To CX Quality Emerged Amidst Broad ...

To learn more about Forrester’s CX Index, click here. Forrester’s 2019 Canada Customer Experience Index (CX Index™) reveals that the overall quality of the Canadian customer experience rose by 1.2 ...

New-vehicle buyers are being offered an increasing number of advanced technology features, some of which are hits while others are currently missing the mark. The J.D. Power 2020 U.S. Tech Experience ...