Are you looking for a career with variety, stability and strong growth potential? Becoming a field service technician offers all of that and more. At Cummins, we believe in supporting skilled ...

The Einstein GPT AI can summarize reports and guide customers to service their own equipment on the Field Service mobile app. Image: Sundry Photography/Adobe Stock Salesforce’s Einstein GPT and Data ...

Benjamin Franklin is often attributed as saying, “Failing to prepare is preparing to fail.” Nowhere is this sentiment more fitting than in field service, an industry immersed in the need for ...

The dangerous equipment and assets that field service technicians use daily have become increasingly complex and sophisticated, which can lead to more frequent issues and injuries. In fact, equipment ...

There have been several studies since the COVID pandemic highlighting the impact of those difficult years on productivity and economic growth. Every industry it seems has been looking for answers.

In field service management, every minute counts. Faster issue resolution leads to happier clients and allows technicians to move swiftly to the next job. Real-time data, once a "nice-to-have," is now ...

Field service technology has been evolving for years. But just like many digital transformation fields, it accelerated after covid-19. The acceleration caused public sector organizations to focus ...