Manulife commenced internal investigations after a client filed a complaint saying her policy documents reflected the name and signature of a representative she had never met.

Manulife would pay her subordinates, and she would then instruct them to transfer the commissions and bonuses to her.

Goo Tze Ling, 35, earned more than $25,000 from two clients. Read more at straitstimes.com. Read more at straitstimes.com.

Regulator says Avinesh Shankar used electronic signature software to submit 115 annuity applications tied to 64 customers.