Front-line workers make up 70% of the U.S. workforce, but they are increasingly difficult to find, train and retain, according to an analysis by HR advisory firm The Josh Bersin Co. in collaboration ...

“The frontline workforce currently comprises about 80% of the world’s working population, yet the benefits and perks we typically hear about are for the laptop-toting 20%. We embarked on this global ...

Over 87% of frontline workers aren’t sure their company’s culture applies to them, and nearly half don’t know who their CEO is. This alarming disconnect isn’t just a culture issue — it’s a ...

When analyzing the biggest challenges facing retail’s front lines it is critical to consider not just what, but who, is at the forefront of stores. The employees who interact with customers and manage ...

For front-line workers around the world, the most pressing issues are flexibility, financial wellness and having a say when it comes to their work-life balance, according to a recently released ...

Front-line human service workers are the backbone of a compassionate society. Most often employed by nonprofit organizations, they provide critical care and support that help people thrive, maintain ...

Determing the correct amoount of training is difficult. A recent survey, the 2024 Lighthouse Research & Advisory Frontline Development Trends Study, which gathered responses from 737 different ...

Zoom Communications, Inc. has launched Zoom Workplace for Frontline, a mobile-first solution aimed at enhancing the productivity and connectivity of frontline workers in various industries, such as ...

Zoom’s trajectory since the pandemic has been one of adaptation and strategic expansion. At Zoomtopia 2024, Zoom unveiled a new AI-first initiative with industry-specific solutions aimed squarely at ...