The platform will integrate maps, infrastructure data, and civic assets into a unified digital system to support urban ...

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today released its Fiscal Year 2025 Sustainability Report (Feb. 1, 2024 – Jan. 31, 2025), ...

SAN FRANCISCO & COLORADO SPRINGS, Colo.--(BUSINESS WIRE)--Genesys ®, a global cloud leader in AI-Powered Experience Orchestration, and TeKnowledge, a global company providing expert technology ...

Genesys Recognized as a Leader in the IDC MarketScape: Worldwide Conversational AI Platforms for Front-Office Use Cases 2025-2026 Vendor Assessment Genesys, a global cloud leader in AI-Powered ...

SAN MATEO, Calif. & SAN FRANCISCO--(BUSINESS WIRE)-- Guidewire (NYSE: GWRE) and Genesys®, a global cloud leader in AI-powered experience orchestration, announced the Genesys Cloud™ platform’s new ...

Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in ...

Leading fintech consortium Qi of multi-sector companies, has announced a major transformation of its customer experience system through the integration of advanced Generative AI and Cloud technology ...

Yesterday Genesys Telecommunications Laboratories, an Alcatel-Lucent company, announced that it has acquired a reporting and analytics firm. Informiam is a 45 employee business headquartered in ...

Genesys is now poised to be an important part of getting the rest of Alcatel-Lucent onboard. Reading through the two press releases that were sent this morning by Genesys, I was reminded of Zeus ...

“We are honored to be recognized as the Genesys North America Partner of the Year. Our shared vision for the future of customer experience and the strength of our partnership empowers us to deliver ...

Acquisition Accelerates Company's World-Class Customer Experience Platform With Integration of Social Media and Analytics Solution Dubai, UAE, 24 March 2014 -- Genesys (www.genesys.com), a leading ...

BLOOMINGTON, Minn., March 20, 2025 /PRNewswire/ -- C1, a global technology solution provider elevating connected human experiences, today announced it has been named the 2024 North America Partner of ...