RUSE, BULGARIA / ACCESSWIRE / January 26, 2015 / Help desk software maker, eStreamDesk, announced the launch of their new online help desk software. The new program is designed to help users manage ...

"Our special sauce is the prompt libraries, the eval suites, and the thousands and thousands of real-world examples that the ...

A powerful and easy to use system that isn’t as competitively priced as it once was. But whatever is asked for this software, it might well be worth it for the high level of customisation and ...

A document that is filled out to request technical support. The help desk ticket, which contains the customer's name and, if applicable, an account number, describes the problem to be solved. The ...

Spoke, a startup that wants to simplify the way companies add and process help desk tickets using artificial intelligence underpinnings, announced it has enhanced its AI engine to allow for more ...

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I'm curious to see how other helpdesks implement who gets to update and close out tickets in your system, and how a ticket can be ruled as completed, and thereby closed out. Lately, we've taken to ...