The study suggests generative AI tools may increase workloads rather than reduce them, challenging one of the technology’s promoted benefits.

One of the promises of AI is that it can reduce workloads so employees can focus more on higher-value and more engaging tasks. But according to new research, AI tools don’t reduce work, they ...

Encourage verifying anything important – news, health claims, law, school facts, statements that may be repeated as “true”.

New ethnographic research reveals nine justifications that make AI innovations almost "irresistible" across organizational and professional boundaries. The study conducted at the University of Eastern ...

Generative AI advanced rapidly without engineers fully understanding how chatbots produce their outputs. Unlike traditional software, ...

As generative AI becomes more prevalent, it will change the way video games are made... but not in the way company CEOs currently predict.

Once, in a pinch at a conference where she needed to set up a printer, she asked ChatGPT to translate incomprehensible instructions into a step-by-step guide “for someone who only uses a computer for ...

While conducting research on how AI was changing daily work at a U.S. technology company, a UC Berkeley Haas doctoral student noticed a pattern that raised a provocative question: What if AI is ...

AI burnout is rising as generative AI tools make it easy to take on more work, start more projects, and keep prompting long ...

More than three years after ChatGPT debuted, AI has become a part of everyday life — and professors and students are still figuring out how or if they should use it.

Generative AI in Financial Services: Innovation, Risk, and Customer Experience Your email has been sent How banks and fintechs are using generative AI to drive efficiency, manage risk, and reshape ...