ITIL v3的正式发布已经有一年的时间了，用户对新版ITIL的接受程度如何？ITIL v2的用户是否应该马上升级到ITIL v3？请听听那些部署了新版ITIL的用户们的建议。 ITIL v3（IT Infrastructure Library 3.0）的正式发布已经有一年的时间了。总体上说，作为IT服务交付最佳实践的 ...

SMME offers existing ITIL V1/V2 alumni a three day ITIL V3 course at the same price as the one day Foundation Bridging Course Sunday, 13 April, 2008 -- Dubai, UAE - SMME, the Middle East leader in IT ...

The latest version of ITIL emphasizes knowing how an organization will service a system before it's built. But to get the full benefits of these best IT practices takes a lot of training. In its ...

20 candidates including 4 Emirati ladies achieve ITIL v3 Expert status Injazat Data Systems announced that it has recently concluded a successful comprehensive training program to upgrade its ...

The latest revision of the IT Infrastructure Library is about to become official, but even its most vocal proponents can't agree on just how long it will be before the latest version of the ...

CA Inc. announced new software, services and training programs yesterday to help customers implement best practices for managing an IT shop under the Information Technology Infrastructure Library ...

“What v3 has done is integrate ITIL’s different components much better,” explains Robert Humphrey, global process governance director at Computer Sciences Corp. “With the introduction of the ...

The Arab Academy for Microsoft Technologies, a fully-owned STS company, partnered with ITpreneurs to conduct the first ITIL Foundation Version 3 training program in Jordan. This course is the latest ...