Forbes contributors publish independent expert analyses and insights. John Sviokla covers GenAI/AI's impact on commerce and society. This voice experience is generated by AI. Learn more. This voice ...

Knowledge worker. I remember the first time I heard that term. It was in the early '90s, when futurist Alvin Toffler was talking about the knowledge economy. (Though it was Peter Drucker who coined ...

Satya Nadella made a distinction between "knowledge workers" and "knowledge work" in a recent interview. The Microsoft CEO said the definition of cognitive labor will evolve as AI grows more powerful.

Technology has long had an impact on blue-collar workers, automating many manufacturing jobs. Now, with the advent of ChatGPT and generative AI, knowledge workers are anxious about the future of their ...