Applying Lean Six Sigma quality management techniques allows service management professionals to eliminate activities that add no value to customers, decrease costs, eliminate defects, reduce ...

Six Sigma is a highly effective approach which creates improvement in business processes by advancing each sector of an enterprise. It uses both statistical and analytical methods to reduce variation ...

In today’s fast-paced, globalized business world, competition among modern corporations is fierce. In this climate, every competitive edge matters, leading business professionals to continually ...

Lean Six Sigma is a continuous improvement methodology that focuses on the elimination of waste and reduction of variation from manufacturing, service and design processes. The Lean methodology aims ...

Lean Six Sigma is a methodology for increasing organizational productivity and efficiency through a structured problem solving process called DMAIC (define, measure, analyze, improve, and control).

Ries is, at first glance, very different from the quality gurus who presided–either physically or in spirit–over GE in the last century. In the 1950s William Edwards Deming taught the Japanese to ...