In childcare, the responsibility of preparing staff to meet high standards is enormous. From seasoned directors to brand-new classroom assistants, everyone needs clear guidance on keeping children ...

The learning curve, also referred to as the productivity experience curve, represents the improvement in an employee's production or work output as he learns the steps involved in each task. As the ...

Learning curves graphically portray the costs and benefits of experience when performing routine or repetitive tasks. Also known as experience curves, cost curves, efficiency curves, and productivity ...

In the extensive literature on learning curves, scholars have ignored outcome measures of organizational performance evaluated by customers. We explore whetehr customer dissatisfaction follows a ...