Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

华盛顿州雷德蒙德 – 2010年3月18日–微软公司宣布，总部设在荷兰的全球领先叉车制造商Mitsubishi Caterpillar Forklift Europe BV公司(MCFE)在部署Microsoft Dynamics CRM后获得Gartner 优秀CRM客户服务奖。Gartner Research和1 to 1 Media将这一奖项授予集战略、技术和执行于一体的优秀 ...

When Microsoft took the wraps off Dynamics 365 a couple of weeks ago, officials seemingly didn't want to talk much about tech. They were more intent on appealing to business decision makers. But most ...

Salesforce is better than Microsoft Dynamics, thanks to its abundance of features, robust team infrastructure functionality, and better customer support. In fact, Microsoft Dynamics is only better on ...