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Is Net Promoter Score Still Useful?

Since it was first discussed in the Harvard Business Review in 2003, the Net Promoter Score (NPS) has been a crucial metric ...
While Net Promoter Score (NPS) has become the default way of measuring product success, it is deeply flawed. Instead of relying solely on NPS, product teams should prioritize usage, retention and ...
SAN DIEGO, Nov. 7, 2025 /PRNewswire/ -- Verve Cloud, Inc. ("Verve" or the "Company"), a provider of cloud services specializing in UCaaS (Unified Communications as a Service) solutions for the small ...
SHANGHAI: 17 Oct. 2025 – The inaugural J.D. Power 2025 China Brand Reputation Index NPS®[1],℠ released today, reveals that premium internal combustion engine (ICE) brands in China average a score of ...