In a recent interview, an online content moderator told Nearshore Americas that she spends between eight and ten hours each day sifting through social media comments and classified ads in search of ...

Content moderators under Sama, Meta’s content review sub-contractor in Africa, earlier today picketed at the company’s headquarters in Kenya demanding April salary, while urging it to observe the ...

Repeated exposure to lies online may influence the beliefs of professional content moderators, with consequences for online platforms. Hundreds of thousands of content moderators, typically based in ...

Content moderators employed by Facebook face significant psychological trauma as they grapple with disturbing online content. This work often leads to stress and severe mental health issues, prompting ...

For four to six hours a day every day, Caitlin Welch busies herself as a volunteer moderator for a number of Facebook groups while her baby sleeps. Much of that time is spent on a collection of ...