Software glitches often lead to an expensive service calls. In many cases, these calls occur at the expense of the system builder. At the very least, the system builder faces shipping charges for ...

Managing remote connections can often feel like juggling too many balls at once—servers, virtual machines, desktops, and countless protocols all demanding your attention. The struggle to keep ...

Symantec recognized that pcAnywhere's market share could be eroded by free remote-control packages such as Windows XP's bundled remote desktop or VNC, an open-source remote control platform. The ...