We know a sales application is only as good as the data that goes into it. When there’s active participation, the application becomes more useful and makes everyone using it more efficient and ...

Oracle this week enhanced its Customer Experience (CX) Cloud with artificial intelligence capabilities. The Adaptive Intelligent Apps (AIA) and chatbots aim to help marketing, sales, and service ...

Oracle is rolling out updates to its CX Sales, Service and Loyalty applications. The enterprise software giant said the latest updates aim to help customers better personalize experiences, foster ...

Oracle on Tuesday is announcing three new products within its Customer Experience (CX) Cloud Suite: An analytics application called Infinity; a powerful, easy-to-use segmentation tool for marketers ...

Oracle today launched several updates to the Oracle Customer Experience (CX) Cloud at its Oracle OpenWorld user conference in San Francisco. The latest updates include digital assistants for sales, ...

Oracle Corp. is jumping on the generative artificial intelligence train with the addition of dozens of new capabilities designed to help organizations boost productivity in areas such as customer ...

Oracle has updated its Customer Experience (CX) Cloud Suite with AI-powered features designed to help marketing and sales professionals improve the customer experience and boost business results ...

RESTON, Va.--(BUSINESS WIRE)--Clarabridge, a leading provider of AI-powered text and speech analytics for the world’s top brands and a member of Oracle PartnerNetwork (OPN), today announced that ...

Oracle ORCL recently introduced Oracle Utilities Agent Service, a cloud application specifically for utility customer service teams. Agent Service combines Fusion CX and utility applications to ...