Operational impact. Senior IT and CX executives may see ROI, cost savings and improved automation. Enterprise voice AI is maturing from experimental technology into essential customer service ...

In early 2025, the market narrative within the conversational artificial intelligence (AI) space shifted heavily toward agentic AI, and media attention clustered around high-profile founders and hype.

Investors have plowed billions of dollars into AI startups that promise to help answer annoying customer service calls for businesses big and small. PolyAI has just raised a new round on a $750 ...

The Financial Times and Statista recognized PolyAI as #32 overall and #1 in enterprise AI among Europe's 1,000 fastest-growing companies NEW YORK, March 9, 2026 /PRNewswire/ -- PolyAI, the leader in ...

Affectionately named after the chain’s brand matriarch and chief cultural officer, Selma Oliveira, the voice AI solution “allows us to be there for our guests before they even walk through the door,” ...

NEW YORK, Jan. 14, 2026 /PRNewswire/ -- PolyAI, the leader in enterprise-grade agentic AI for customer experience, today announced that Ryan Longfield has been appointed President of Go-to-Market, a ...

Conversational AI has been around for decades, going back to the first instances of automatic speech recognition (ASR) and natural language understanding and processing (NLU/NLP). These technologies ...

PolyAI evaluated nominees based on their impact across three key areas: designing exceptional customer journeys, building customer-first cultures, and using technology to deliver ...

NEW YORK, March 9, 2026 /PRNewswire/ -- PolyAI, the leader in agentic AI for customer experience, has been ranked Europe's fastest-growing enterprise AI company in this year's FT 1000 list. Each year, ...