Creating high quality products keeps your customers loyal and your employees engaged. You can create a quality assurance program by defining standards and outlining the steps necessary to achieve them ...

For nearly a decade, Air Conditioning Contractors of America (ACCA) has been taking steps toward developing a program to recognize work done by quality HVAC contractors. After years of hard work, the ...

Over the last few months, I have heard various experienced and knowledgeable experts state (emphatically no less) totally contradictory opinions regarding quality assurance (QA), quality control (QC), ...

Digital delivery is no longer limited to a few customer-facing applications. Today, organizations across banking, retail, healthcare, and manufacturing are building software-driven ecosystems that ...

Drexel University’s Office of Research & Innovation (ORI) is committed to maintaining the highest standards of quality and research compliance consistent with best practices for quality, integrity, ...

Call center quality assurance programs ensure that your customers receive a consistent standard of service when they contact a call center or when a call center agent contacts them. The programs ...

Cloud based design which provides a lower cost of ownership plus a highly secure yet accessible environment for suppliers and labs to send data Strong FSQA knowledge and responsiveness of the ...

Servicers know all about the regulatory complexity — whether the rules are coming from the state or federal level or the Consumer Financial Protection Bureau (CFPB) – that often leaves them in a ...

Opinions expressed by Entrepreneur contributors are their own. Even the most well-funded and innovative development teams run into software challenges. Just look at the recent unforeseen software ...