Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

TEL AVIV—OOONA has unveiled OOONA QA, a new tool that gives broadcasters and language service providers an intuitive management system to track their quality control. The new tool manages the quality ...

WIRRAL, England--(BUSINESS WIRE)--LDRA, a leader in automated software verification, traceability and standards compliance, today announced extended support for the RISC-V instruction set architecture ...

One does not simply forget the incident involving CrowdStrike in 2024. Eight and a half million systems crashed, which resulted in canceled flights, disrupted hospitals, frozen media and broken public ...