Queueing theory is a mathematical study of waiting lines or queues used to model a wide array of practical systems such as call centres, manufacturing lines, computer networks and healthcare ...

You've probably already noticed the difference between the way people line up at McDonald's and the way they line up at Starbucks. At McDonald's, a single employee handles your entire order. Even if ...

Queueing theory rules everything around you. This newest version of our highly accessible, 30-page introduction to queueing theory demystifies the subject without requiring pages full of equations.

SINGAPORE — Singaporeans’ obsession for queueing — be it for a limited edition Hello Kitty plush toy, the latest iPhone or a bowl of Michelin-starred noodles — has seen students or the unemployed ...