Load balancing and queueing theory constitute fundamental pillars in the analysis and optimisation of complex service systems. These disciplines merge mathematical modelling and algorithmic strategies ...

Markov chains and queueing theory together provide a robust framework for analysing systems that evolve randomly over time. Markov chains describe stochastic processes where the future state depends ...

Ever since Google announced that access to its then-new email application Gmail would be invite-only at first, startup founders have been angling to reproduce that same kind of fervor for their own ...

Queuing theory and the stochastic processes arising from the study of queuing and storage systems. Overview of classical results and recent topics bounds and approximations, queuing networks.