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CRM may be the largest Software as a Service (SaaS) market, but it is by no means the only one. If current trends continue, it may well lag behind the new software sectors moving to adopt the SaaS ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Greater adoption of on-premises software licenses and ...

The global market for software is growing quickly. Gartner data indicates that software spend is the fastest-expanding segment of IT spend and that its pace of growth has accelerated in recent years.

SAN BRUNO, Calif., Sept. 21, 2018 /CNW/ -- Freshworks, the leading provider of cloud-based customer engagement software, today announced a new Forrester Consulting study, Riding The Next Wave in SaaS ...

The two-decade reign of the SaaS model is facing a major threat from AI agents—and software stocks are feeling the pain.

A decade ago, SaaS didn't even exist. When investing in IT, manufacturers were either shrink-wrapped into expensive out-of-the-box solutions or tethered to custom installs with consultants camped out ...