Many brands miss their business goals, not because they have a poor product or their marketing strategy is weak. They miss their goals because they don’t prioritize customer service. And the main ...

A customer trouble ticketing (help desk) is an assistance resource to solve a customer query. Companies often provide customer support using email, website, and/or telephone. The importance of ...

AUSTIN, Texas--(BUSINESS WIRE)--HID Global, a worldwide leader in trusted identity solutions, today announced that it is the world’s first ticketing solution provider with a software development kit ...