At my job, we recently tried to upgrade our help desk to HEAT based incident and change management system. We bought an out of box implementation from a third party and it proved to be a less than ...

A custom help site will fill in the gaps when the general information in the native SharePoint help center falls short. Usable, always available custom help sites can help businesses achieve the ...

Not sure if this belongs here or in the MS forum. Figured I'd start here as I'm trying to fulfill a requirement levied on us. Essentially, its a document library (Word and Excel) that's shareable ...