As business and technology have become increasingly intertwined, the strategic alignment of the two has emerged as a major corporate issue. Not that this is a new subject. In fact, the strategic ...

Achieving true (a.k.a. strategic) maturity in business relationship management (BRM - versus tactical account management) is the cornerstone strategy in achieving CIOs' current top priority: ...

Customer experience is everything – in fact, 61% of people are unlikely to return to a brand that does not provide, at minimum, a satisfactory one[1]. And when it comes to experience, personalisation ...

HOUSTON--(BUSINESS WIRE)--DYOPATH, a managed services provider specializing in IT innovation, cybersecurity, strategic consulting, and AI-driven operational efficiency, is proud to announce the launch ...

There is one objective for every organization when business and IT come together: to move the company from its business strategy to IT actions and on to business results. For IT, there is no other ...

Ed tech maturity models help colleges assess digital progress, identify gaps, and plan smarter tech investments. Early-stage issues like siloed systems and manual workarounds signal the need for ...

While many South African organisations focus on customer-centricity and user experience, SA is still catching up to global benchmarks when it comes to design maturity. Global pioneers have been ...