We’ve all been there…overwhelmed by feelings of dread while waiting to be summoned to an important job interview, walking into a classroom to write a final exam, sitting down to complete a project or ...

A true crisis can shake client confidence, draw media scrutiny, or threaten a firm’s reputation. An uncomfortable situation, on the other hand, is often a wave of discomfort. Stressful, yes, but ...

When something so awkward happens that you can only stare at the ground, hoping it will open up and swallow you, saving you from the cringe, the best thing you can do is...call more attention to it.

Thanksgiving is the Super Bowl of awkwardness. You love these people (mostly), but the scripts are fuzzy. Do we hug? Do we talk politics? What do I say when someone hits me with the third “so, how’s ...

Awkward moments are usually where dignity goes to die. But sometimes, someone steps in with just the right instinct—a joke, a distraction, a quiet kindness—and turns a social disaster into something ...