Uniphore Technologies Inc. is accelerating its transition from call center intelligence into the ultimate provider of artificial intelligence for enterprises with the launch of its Business AI Cloud ...

Customer service centers are struggling with 50 per cent higher hold times since the beginning of the COVID-19 lockdowns and artificial chat technologies are widely disliked with 76 percent of callers ...

Enterprise artificial intelligence company Uniphore Technologies Inc. has cemented its transition from call center intelligence to providing a foundation for business AI after closing on a hefty $260 ...