Voice-over-IP is no longer exciting. Most users have tired of the early, unreliable implementations of voice-over-IP (VoIP), which requires proprietary LAN telephones, and have decided to leave the ...

While many companies may wait for their PBXs to die before diving into voice-over-IP, the technology could find its way into other corporations soon as an outsourced service, such as IP Centrex.

Four years ago, a company investing in voice-over-IP technology was taking a huge, bleeding-edge risk. Poor voice quality and reliability were all-too-common complaints. But today, many of those ...

Human communication has evolved dramatically over the centuries, from word of mouth to letters and telegrams to phone lines that stretch from one end of the world to the other. While you can still ...

CRM platforms integrate with Voice over Internet Protocol (VoIP) technology to create a powerful solution that will boost your customer communications. You’ll commonly find this integration in call ...

A federal judge has ruled that a 1994 law that requires telecommunications providers to install technology that makes wiretapping easier should apply to voice-over-IP ...

Cyberattacks continue to make headlines as hackers target an ever-growing number of organizations lacking comprehensive security measures. Particularly vulnerable to system intrusions are VoIP (Voice ...