SAN DIEGO--(BUSINESS WIRE)--Clearspeed, the global leader in voice-based risk assessment technology, today announced it has secured $60 million in Series D funding, bringing the company's total ...

Overview Leading voice AI frameworks power realistic, fast, and scalable conversational agents across enterprise, consumer, ...

HoduSoft is partnering with Speechmatics to add a new speech analytics feature to their product. This will allow users to gain insights from their conversations Research Report Closing the CX Gap: ...

18 June 2024, London/New York: SteelEye, the pioneering integrated surveillance provider trusted by over 150 financial firms worldwide, has formed a strategic partnership with Intelligent Voice, a ...

PORTLAND, Ore.--(BUSINESS WIRE)--Smarsh®, the global leader in communications data and intelligence, today announced that it has acquired CallCabinet, a pioneer in cloud-native compliance call ...

JERUSALEM, May 1, 2025 /PRNewswire/ -- In a week where Iran confirmed repelling a large-scale cyberattack on government and Telecom infrastructure, Squaretalk, a global CPaaS and unified ...

The Mova platform allows you to capture and coach on insights from 100% of your selling and servicing conversations. Autonomously coach your lower performers based on the best agent behaviors and ...

Voiso, a global provider of AI-powered contact center software, has published new insights on how businesses can transform speech analytics data into measurable improvements in customer experience (CX ...

Businesses are swiftly grasping the value of data-driven insights in improving customer interactions and streamlining processes to help them personalize services, improve first-call resolution rates, ...