As our lives get busier and we become more reliant on text messages and e-mail, voice mail is starting to seem a tad archaic (not to mention impractical if you're sitting in a business meeting or loud ...

Marguerite Reardon started as a CNET News reporter in 2004, covering cellphone services, broadband, citywide Wi-Fi, the Net neutrality debate and the consolidation of the phone companies. Why listen ...

Over the past few years, Web-based voice mail services have been adding features that go beyond just storing your messages online. Most can automatically transcribe recorded messages. And some have ...

Michael Arrington of TechCrunch says voice mail is dead and he wants it to go away, right now. The post and comments are laced with typical tech-media overstatement, straw men and sweeping ...

With the rise of e-mail and instant text messaging, the communications workhorse of the past 30 years - voice mail - is finding itself increasingly unloved and avoided. But new speech-recognition and ...

Google has begun testing a service that will make transcripts of voice-mail messages and make them searchable. For now, Google will only offer voice-mail transcription to existing customers of ...