Microsoft said Thursday that it was working to resolve technical issues that were getting in the way of people sending and receiving email messages in its Outlook application.

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The incident left businesses across North America staring at error messages instead of their essential work tools.

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The company blamed "service infrastructure in the North America region" that wasn't "processing traffic as expected" for ...

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Microsoft Outlook outage hits 15,890 users Thursday due to infrastructure failure. All services restored Friday morning after ...