Kudos to our Computer-Aided Dispatch (CAD) and Information Technology (IT) techs and dispatchers for adapting and overcoming the challenges of today's CrowdStrike issues. Our dispatch partners had their Mobile Computer Terminals (MCTs) serviced in a drive-through format. Our techs were quick and efficient in getting 75-100 vehicles through today, with multiple computer terminals being fixed. All units voiced status changes, and dispatch relayed comments as needed until the computer terminals wer

5K views · 195 reactions | They are the calm through the storm, the voice of comfort when you need it the most, the responders you never see but know that they are there for you. Today Alexandera takes you inside a day in the life of an Emergency Dispatcher and gives you a glimpse of what this vital role plays in emergency response at MCSO. | Maricopa County Sheriff's Office | Facebook