In case you missed it, the Webex Contact Center team showed off some exciting updates during WebexOne. Check out this live demo of the Customer Journey Data Services and how it’s supporting the entire customer journey. 👀 For more info, check out Webex Contact Center: http://cs.co/6189s8Acf | Webex

Looking for an intelligent solution that can answer inquiries and fulfill customer intents across a wide range of channels, all while delivering personalized, conversational interactions? 💐 That's Webex AI Agent. Learn more about the Webex AI Agent here: https://cs.co/6187f48Gl | Webex

With 1,000 agents and 400,000 calls monthly, Mercalis needed a reliable, cloud-based solution. Mercalis chose Webex for its centralized, innovative tools and omnichannel support. With Webex Contact Center and Webex Connect, Mercalis can simplify processes and deliver an exceptional experience, every time. Learn more about Webex Customer Experience solutions: http://cs.co/6180IhpZg | Webex

Recently, we caught up with Vinod Muthukrishnan, VP & COO of Webex Customer Experience, to hear about his predictions on AI can make a transformative impact on the CX landscape. What are your predictions? | Webex