IT support and network technician roles both live in tech, but they focus on very different work. IT support is user-facing. You help people solve problems when something breaks. IT support salaries usually range from $45K to $70K, and common certifications start with A . Network technician roles are infrastructure-facing. A network technician keeps systems running behind the scenes by maintaining, monitoring, and optimizing networks. Network technician salaries typically range from $50K to $85K